Yes1win takes the privacy protection of every member seriously. This document transparently outlines how we collect, use, store, and protect your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
Six core pillars that form the foundation of yes1win's approach to protecting your personal data
All data transmitted between your device and yes1win servers is protected by 256-bit SSL encryption. Your information cannot be read by unauthorized parties.
Yes1win has never and will never sell, rent, or trade your personal information to any third party for their own commercial purposes.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Personal data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous round-the-clock security monitoring.
The yes1win privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection requirements.
We clearly inform you of the purpose for each piece of data collected. There is no hidden data collection — you always know what we store and why.
This Privacy Policy describes the data collection and usage practices of yes1win. By using our platform, you agree to the collection and use of information in accordance with this policy. Please review this document periodically as we may update it from time to time.
Yes1win ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy is designed to clearly and transparently explain how we manage the personal information you provide when interacting with the yes1win platform, whether through our website or mobile app.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that your personal data is collected, used, stored, and shared responsibly and in compliance with applicable law.
This policy applies to all registered players, platform visitors, and any individuals who interact with yes1win through any of our official communication channels.
Yes1win collects various types of information depending on how you use our platform. Below is a summary of the data that may be collected:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, transaction records, deposit and withdrawal history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Activity Data | Game history, wagering records, login timestamps, platform activity logs | Automatic |
| Communication Data | Customer support records, feedback, complaints | When applicable |
Yes1win only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs.
Your personal data is collected through the following methods:
We use the data collected for the following legitimate and transparent purposes:
We only send you marketing communications if you have provided your consent. You may withdraw consent at any time through your account settings.
Yes1win does not sell or trade your personal data. However, we may share data with selected third parties in the following circumstances only:
All third parties we work with are required to comply with data protection standards equal to or higher than those we apply ourselves.
Yes1win implements a range of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Data encryption in transit
Multi-layered access control
Real-time threat detection
Two-factor authentication
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to also take your own protective measures, such as using a strong, unique password and enabling two-factor authentication on your account.
Yes1win uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the yes1win platform.
As a yes1win member, you have the following rights regarding your personal data under the Malaysia PDPA:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for specific purposes such as direct marketing.
Receive your data in a reusable format for portability.
Request restriction of your data processing under certain permitted circumstances.
To exercise any of these rights, please contact the yes1win customer support team via live chat within the platform. We will process your request within 30 business days.
Yes1win retains your personal data for as long as it is needed for the purposes stated in this policy or as required by applicable law.
Once the retention period expires or upon a valid deletion request, your data will be securely deleted or permanently anonymized from our systems.
Yes1win reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify you through:
Continued use of the yes1win platform after changes take effect constitutes your acceptance of the updated privacy policy. We encourage you to review this page periodically.
For policy changes that fundamentally affect how we use your data, we will obtain your fresh consent before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how yes1win handles your personal data, please contact our team through the following channels:
Our team is committed to responding to all privacy-related enquiries within 5 business days. For formal complaints requiring an official decision, our response period is 30 business days in accordance with PDPA requirements.
Yes1win puts your privacy and security first. Register today and enjoy a safe, fair, and enjoyable online gaming experience alongside more than 100,000 Malaysian members.