Terms and Conditions yes1win – Complete Platform Usage Guide

1Acceptance of Terms

These Terms and Conditions ("Agreement") govern your use of the yes1win platform, including the website, mobile app, and all related services. By registering an account or using the yes1win platform in any way, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

Yes1win reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the latest changes. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

2Member Eligibility

To register and use the yes1win platform, you must meet the following criteria:

• Be at least 18 years of age or the age of majority under the laws of your jurisdiction, whichever is higher.
• Having full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any country or territory where access to online betting platforms is prohibited by local law.
• Not currently on the self-exclusion list of any recognized gambling authority.
• Not acting on behalf of any third party.

Yes1win reserves the right to request proof of identity at any time to verify your eligibility. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

3Account Registration

Each individual is permitted to hold only one active account at yes1win. Owning multiple accounts is a violation of these terms and may result in the termination of all associated accounts and forfeiture of any credit balances.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. Providing false or misleading information is grounds for account termination.

• Your account password must be kept confidential and must not be shared with anyone.
• You are solely responsible for all activities that occur under your account.
• If you suspect your account has been accessed without authorization, contact yes1win support immediately.
• Yes1win is not liable for any losses resulting from unauthorized use of your account caused by your own negligence.

The KYC (Know Your Customer) process is part of the yes1win registration procedure. You may be asked to submit identification documents such as your IC, passport, or bank statement at any time.

4Deposits & Payments

Yes1win accepts deposits via a variety of approved payment methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly and credited to your playing account.

• The minimum deposit amount is RM10 or the amount stated at the time of the transaction.
• Yes1win reserves the right to set daily or monthly deposit limits for each member.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Members may set self-imposed deposit limits through their account settings as part of our responsible gaming commitment.

5Withdrawals

Members may request withdrawals to a Malaysian bank account registered in their own name. Withdrawals to third-party accounts are not permitted under any circumstances.

• Withdrawal requests are subject to successful identity verification.
• If there is an active bonus in your account, the rollover requirements must be met before any withdrawal is permitted.
• Yes1win reserves the right to require proof of source of funds for large withdrawal amounts.
• Withdrawals are typically processed within 1–3 business days depending on the chosen method.
• The minimum withdrawal limit is RM50 or the amount stated at the time of request.

Yes1win reserves the right to delay or reject any withdrawal request that raises suspicion of fraudulent activity, money laundering, or a breach of these terms while an investigation is ongoing.

6Bonuses & Promotions

All bonuses, free credits, and promotions offered by yes1win are subject to the specific terms and conditions stated alongside each offer. The general terms applicable to all promotions are as follows:

• Each bonus carries a rollover requirement that must be fulfilled before any associated winnings can be withdrawn.
• Bonuses cannot be withdrawn as cash — only winnings generated from bonus usage may be withdrawn once the rollover requirement is met.
• Each promotion has a stated validity period. Bonuses not used within that period will expire automatically.
• Yes1win reserves the right to void any bonus and associated winnings if there is evidence of promotion abuse or fraud.
• Each member is entitled to one welcome bonus only. Attempting to claim the welcome bonus more than once is a violation of these terms.

7Game Rules

All games at yes1win are powered by a Random Number Generator (RNG) that has been audited and certified by independent international bodies, ensuring every round is random and fair for all players.

Game-specific rules are displayed within the respective game interface. Members are responsible for understanding the rules before playing. Any disputes regarding game outcomes will be resolved based on yes1win's system records, which are deemed final.

• In the event of a technical disruption during gameplay, yes1win will resolve the situation fairly based on available records.
• Confirmed wagers cannot be cancelled by the member.
• Yes1win reserves the right to suspend or cancel any game in the event of a serious technical error.

8Member Responsibilities

As a yes1win member, you agree not to engage in any of the following activities, which are strictly prohibited on our platform:

• Providing false, misleading, or inaccurate information during registration or transactions.
• Using the platform for money laundering, fraud, or any other illegal activity.
• Using multiple accounts to exploit promotions or the gaming system.
• Collaborating with other players to manipulate game outcomes.
• Using third-party software, bots, or automation to gain an unfair advantage.
• Posting offensive, threatening, or harassing content directed at other users or yes1win staff.
• Attempting to access unauthorised sections of the platform or attempting to breach our security systems.

Any violation of the above will result in appropriate action, including immediate account suspension or termination and, where applicable, legal proceedings.

9Account Suspension & Closure

Yes1win reserves the right to suspend or close a member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or illegal activity.
• Failure to provide the requested KYC documentation within the specified timeframe.
• Account inactive beyond the specified period.
• Self-exclusion requests submitted by the member themselves.

Members who wish to voluntarily close their account may do so by contacting yes1win customer support. Any valid remaining balance will be returned to the member upon completion of the relevant verification process, subject to compliance with withdrawal terms.

10Limitation of Liability

Yes1win provides this platform on an "as is" basis. To the extent permitted by applicable law, yes1win is not liable for:

• Financial losses arising from wagering activity on the platform.
• Service disruptions caused by factors beyond our control, including internet issues, power outages, or natural disasters.
• Any act or omission by a third party, including game software providers or payment providers.
• Data loss caused by events beyond our control.

Under no circumstances shall yes1win's maximum liability to you exceed the total net deposits you made in the 30 days preceding the incident giving rise to the claim.

11Intellectual Property

All content on the yes1win platform, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of yes1win or our content providers and is protected by Malaysian and international copyright law.

You are not permitted to copy, modify, distribute, sell, or exploit any part of the platform or its content without the express written consent of yes1win. Unauthorised use of yes1win's trade names, brands, or logos is strictly prohibited.

12Amendments, Applicable Law & Dispute Resolution

Yes1win reserves the right to amend these Terms and Conditions at any time. Notice of changes will be displayed on the platform and/or sent to your registered email. Continued use of the platform after an amendment takes effect constitutes your acceptance of the updated terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be settled through mutually agreed arbitration procedures.